Privacy Policy

This Privacy Policy describes how ShieldCase ("we," "us," or "our") collects, uses, and shares your personal information when you visit our website, make a purchase, or interact with us in any way. Please read this Privacy Policy carefully to understand our policies and practices regarding your information.

1. Information We Collect

1.1. Information You Provide to Us

When you make a purchase or attempt to make a purchase through our website, we collect certain information from you, including:

• Personal identifiers (name, email address, phone number, billing address, and shipping address)
• Payment information (credit card details, though we only store limited payment information as required for processing)
• Purchase history and preferences
• Any information you provide when contacting us via email, phone, or through our contact forms
• Account information if you create an account on our website

1.2. Automatically Collected Information

When you visit our website, we automatically collect certain information about your device, including:

• Device information (browser type, IP address, device type)
• Log information (pages visited, time and date of visit, referring website)
• Location information (country, city)
• Cookies and similar technologies (as described in our Cookie Policy section)

2. How We Use Your Information

We use the information we collect for various purposes, including:

• Processing and fulfilling your orders
• Communicating with you about your orders, products, or services
• Providing customer support and responding to inquiries
• Improving our website, products, and services
• Sending you marketing communications (if you have opted in)
• Analyzing usage patterns and trends
• Detecting and preventing fraud or unauthorized access
• Complying with legal obligations

3. Sharing Your Information

We may share your personal information with the following categories of third parties:

• Service providers: Companies that help us operate our website, process payments, fulfill orders, deliver products, and provide customer service
• Analytics partners: Companies that help us analyze how our website is used
• Marketing partners: Companies that help us market our products (only if you have consented)
• Legal authorities: When required by law, court order, or government regulation

We do not sell your personal information to third parties.

4. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to track activity on our website and to hold certain information. Cookies are small files placed on your device that help us provide and improve our services.

Types of cookies we use:

• Essential cookies: Necessary for the website to function properly
• Functional cookies: Remember your preferences and settings
• Analytics cookies: Help us understand how visitors interact with our website
• Marketing cookies: Track your browsing habits to display relevant advertising

You can set your browser to refuse all or some browser cookies or to alert you when cookies are being sent. However, if you disable or refuse cookies, some parts of our website may be inaccessible or not function properly.

5. Data Retention

We will retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. For example, we may retain your information to comply with tax, legal, or accounting obligations.

6. Your Rights and Choices

Depending on your location, you may have certain rights regarding your personal information, including:

• The right to access and receive a copy of your personal information
• The right to correct or update your personal information
• The right to request deletion of your personal information
• The right to restrict or object to processing of your personal information
• The right to data portability
• The right to withdraw consent (where processing is based on consent)

To exercise these rights, please contact us using the details provided in the "Contact Us" section.

7. Data Security

We have implemented appropriate technical and organizational measures to protect the security of your personal information. However, please be aware that no method of transmission over the internet or method of electronic storage is 100% secure, and we cannot guarantee absolute security.

8. International Data Transfers

Your personal information may be transferred to, stored, and processed in countries other than the one in which you reside. By using our website, you consent to the transfer of your information to countries outside your country of residence, including the United States, which may have different data protection rules than those of your country.

9. Children's Privacy

Our website is not intended for children under 16 years of age. We do not knowingly collect personal information from children under 16. If you are a parent or guardian and you believe your child has provided us with personal information, please contact us, and we will take steps to delete such information.

10. Third-Party Links

Our website may contain links to third-party websites or services that are not owned or controlled by ShieldCase. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party websites or services.

11. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. The updated version will be indicated by an updated "Last Updated" date, and the updated version will be effective as soon as it is accessible. We encourage you to review this Privacy Policy regularly to stay informed about how we are protecting your information.

12. Contact Us

If you have any questions or concerns about our Privacy Policy or our data practices, please contact us:

ShieldCase
8 Clarke Alley
South Bethany, B26 3SX
United Kingdom
Email: privacy@shieldcase.com
Phone: +44 516 806 1725